Service Advisor

BMW of Spokane Inc

Boise, ID, United States
$70,000 - $100,000; commission based; not specifie...
Customer service greeting
Customer needs identification
Communication between customer and technician
The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns

Job Summary

  • The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
  • They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.

Salary

$70,000 - $100,000; Commission based; Not specified

Skills & Requirements

Must-have

  • customer service greeting
  • customer needs identification
  • communication between customer and technician
  • typing repair orders
  • basic computer skills

Nice-to-have

  • professional and fun work environment
  • fast-paced but easy-going
  • family friendly environment
  • supportive leadership

Key Requirements

  • 5+ years of experience
  • Service writing Advisor role
  • Time management skills
  • Cost calculation skills
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter