Magna Electronics Inc. is seeking a Warranty & Customer Liaison Engineer to serve as a technical link between its engineering department and OEM customers. The role involves managing warranty claims, conducting failure investigations, and leading cross-functional teams to ensure product integrity and customer satisfaction
Job Summary
The Warranty & Customer Liaison Engineer serves as the critical technical link between our engineering department and the OEM customer, responsible for the full lifecycle of warranty management for transmission systems.
Perform detailed teardowns of returned Driveline units to identify failure modes, lead cross-functional teams through the 8D process, and analyze warranty data trends to identify emerging field issues.
Act as the primary point of contact for the customer’s Warranty, Quality and Reliability teams, preparing and leading 'Top Issue' reviews and maintaining accuracy in customer-specific warranty portals.
Matching Summary
Match Score: 85
Magna Electronics Inc. is seeking a Warranty & Customer Liaison Engineer to serve as a technical link between its engineering department and OEM customers. The role involves managing warranty claims, conducting failure investigations, and leading cross-functional teams to ensure product integrity and customer satisfaction.