Central Services Agent

Fairmont Vancouver Airport

Richmond, Canada
Full hourly wage of $32.60ph after probation; not ...
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Guest focused personality essential
Strong computer skills microsoft office required
Fluency in english required
** The Fairmont Vancouver Airport is seeking a Central Services Agent to support hotel operations and enhance the guest experience through effective communication and service. The role involves managing guest requests, reservations, and internal communications while providing a professional and engaging atmosphere. **

Job Summary

  • The Central Services Agent serves as the communication hub of the hotel, managing guest requests and operational systems to ensure a seamless experience.
  • Employees enjoy comprehensive benefits including extended medical, dental, vision, life insurance, disability benefits, and a company-matched pension plan.
  • The role requires processing reservations, handling billing inquiries, coordinating concierge services, and maintaining operational reports across multiple departments.

Matching Summary

Match Score: 75

** The Fairmont Vancouver Airport is seeking a Central Services Agent to support hotel operations and enhance the guest experience through effective communication and service. The role involves managing guest requests, reservations, and internal communications while providing a professional and engaging atmosphere. **

Salary

Full hourly wage of $32.60/hr after probation; Not specified; Comprehensive benefits package including pension and meal reimbursement

Skills & Requirements

Must-have

  • Guest focused personality essential
  • Strong computer skills Microsoft Office required
  • Fluency in English required
  • Flexible to work various shifts including overnight

Nice-to-have

  • Previous hotel or guest service experience preferred
  • Experience with Opera Cloud PMS an asset
  • Additional languages an asset
  • Ability to multitask in fast-paced environment

Key Requirements

  • Must be legally eligible to work in Canada
  • No visa sponsorship provided by employer
  • English fluency mandatory

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter