The role is responsible for managing day-to-day soft services operations at the client site ensuring high service quality across multiple functional areas
Job Summary
The role is responsible for managing day-to-day soft services operations at the client site ensuring high service quality across multiple functional areas.
Candidates will supervise daily operations, manage vendors and site staff, and act as the primary point of contact for client requirements.
JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology for clients.
Matching Summary
The role is responsible for managing day-to-day soft services operations at the client site ensuring high service quality across multiple functional areas.
Skills & Requirements
Must-have
4-8 years experience in soft services
Vendor management and team supervision
Housekeeping and cafeteria operations
SLA/SOP compliance enforcement
Client coordination and escalation handling
Nice-to-have
Strong communication abilities
Knowledge of safety and hygiene
Proficient in MS Excel reporting
Experience in corporate sites preferred
Key Requirements
Bachelor's degree in Facility/Hospitality Management