Manager, Product Management - Us Card Customer Services & Strategy

Capital One

Chicago, IL, USA
Base: $149,800 - $205,100 depending on location; b...
3+ years product management experience
Quantitative degree in statistics or cs
Data-driven solution development
This role leads mission-critical platforms that power billions of interactions within Capital One's customer experience engine

Job Summary

  • This role leads mission-critical platforms that power billions of interactions within Capital One's customer experience engine.
  • Candidates must demonstrate proficiency in human-centered, business-focused, and technology-driven product management frameworks.
  • The position offers performance-based incentive compensation including cash bonuses and long-term incentives alongside comprehensive health benefits.

Matching Summary

This role leads mission-critical platforms that power billions of interactions within Capital One's customer experience engine.

Salary

Base: $149,800 - $205,100 depending on location; Bonus/Equity: Performance based incentive compensation available; Benefits: Comprehensive health, financial, and well-being support

Skills & Requirements

Must-have

  • 3+ years Product Management experience
  • Quantitative degree in Statistics or CS
  • Data-driven solution development
  • Cross-functional team leadership

Nice-to-have

  • Experience with consumer digital products
  • Strategic business analysis translation
  • Innovative customer experience design

Key Requirements

  • Bachelor's or Master's degree in quantitative field
  • Minimum 3 years Product Management experience
  • US work authorization required (no sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter