Customer Success Specialist

Domain Group

Australia
**
Proven experience within the real estate industry
Excellent customer service and relationship building skills
Strong written and verbal communication skills
** The Domain Group is seeking a Customer Success Specialist to deliver product training and maintain client relationships within the real estate industry. The role offers a hybrid working model with opportunities for career growth and a supportive company culture. **

Job Summary

  • The role involves developing deep product mastery to become the primary specialist for flagship platforms like Real Time Agent and Engage.
  • Employees enjoy hybrid working flexibility with 3 days in the office per week and up to 20 weeks of paid parental leave.
  • The position offers wide visibility and career opportunities across the Domain ecosystem within a close-knit team.

Matching Summary

Match Score: 75

** The Domain Group is seeking a Customer Success Specialist to deliver product training and maintain client relationships within the real estate industry. The role offers a hybrid working model with opportunities for career growth and a supportive company culture. **

Skills & Requirements

Must-have

  • Proven experience within the Real Estate industry
  • Excellent customer service and relationship building skills
  • Strong written and verbal communication skills
  • Ability to embed products and services at customer level
  • Tech-savvy with accurate administrative skills

Nice-to-have

  • Experience with Real Estate software specifically
  • Business and commercial acumen
  • Financial awareness
  • Problem solving and analytical skills
  • Dynamic online collaboration environment

Key Requirements

  • Proven experience within the Real Estate industry or SaaS sector
  • Strong problem solving and analytical skills
  • Ability to organize, prioritize, and meet deadlines in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter