Base: $31.30ph; bonus/equity: not specified; benef...
Handle resident interactions with professionalism
Respond to resident requests accurately and timely
Process packages, faxes, messages, and mail
The Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries, offering personal recommendations and personalized touches to achieve maximum resident satisfaction
Job Summary
The Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries, offering personal recommendations and personalized touches to achieve maximum resident satisfaction.
Responsibilities include handling all resident interactions with the highest level of hospitality and professionalism, resolving complaints, and assisting residents with inquiries related to common area services and a la carte requests.
The role involves managing building access, coordinating with service providers, monitoring emergency systems, and ensuring information for local businesses is updated and current.
Matching Summary
The Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries, offering personal recommendations and personalized touches to achieve maximum resident satisfaction.
Salary
Base: $31.30/hour; Bonus/Equity: Not specified; Benefits: 401(k) Retirement Savings Plan, Excellent training and development opportunities, Exclusive discount and travel programs with Four Seasons Hotels and Resorts, Complimentary dry cleaning for employee uniforms, Complimentary employee meals
Skills & Requirements
Must-have
Handle resident interactions with professionalism
Respond to resident requests accurately and timely
Process packages, faxes, messages, and mail
Manage building access for vendors and visitors
Monitor fire alarm panel and respond to emergencies
Nice-to-have
Offer personal recommendations and personalized touches