Presidium Instruments Pte Ltd is seeking a Customer Service Executive to provide exceptional support across multiple communication channels and manage order fulfillment for their e-commerce platform. The ideal candidate should have relevant experience in customer care, particularly within the consumer electronics sector, and possess strong communication and organizational skills
Job Summary
The role involves delivering responsive customer care and product support across walk-in, phone, email, and social media channels.
Candidates will serve as the primary contact for repairs and returns while coordinating with the repair team.
The position requires executing order fulfillment processes for the e-commerce website to ensure timely and accurate delivery.
Matching Summary
Match Score: 75
Presidium Instruments Pte Ltd is seeking a Customer Service Executive to provide exceptional support across multiple communication channels and manage order fulfillment for their e-commerce platform. The ideal candidate should have relevant experience in customer care, particularly within the consumer electronics sector, and possess strong communication and organizational skills.
Skills & Requirements
Must-have
1 to 3 years customer care experience
Diploma in Business or related field
Experience in consumer electronics industry
Nice-to-have
Knowledge of diamond or gemstone industries
Strong time management skills
Ability to work independently and collaboratively
Key Requirements
Minimum 1 to 3 years of experience
Diploma in Business or related field
Internship experience considered if no professional experience