Expression Of Interest Experienced Case Manager

EML

Melbourne, Australia
Fully remote
Victorian workers compensation experience
Manage caseload of claims
Deliver customer experience
You will play a vital role in delivering early, timely and empathetic support to injured workers and employers across corporate, industry and SME portfolios

Job Summary

  • You will play a vital role in delivering early, timely and empathetic support to injured workers and employers across corporate, industry and SME portfolios.
  • We offer permanent, full time opportunities with the flexibly to work from home up to 3 days per week.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

You will play a vital role in delivering early, timely and empathetic support to injured workers and employers across corporate, industry and SME portfolios.

Skills & Requirements

Must-have

  • Victorian workers compensation experience
  • manage caseload of claims
  • deliver customer experience
  • facilitate case conferences
  • conduct claims reviews

Nice-to-have

  • empathetic and solutions-focused
  • proactive and self-motivated
  • high attention to detail
  • learning culture
  • celebrates diversity and inclusion

Key Requirements

  • Demonstrated experience in Victorian workers compensation
  • Excellent communication skills
  • Ability to engage and influence stakeholders
  • Ability to manage complex or sensitive situations
  • Strong PC skills

Work Rights

Not specified

Tailored Resume

Cover Letter