Edm Associate Product Support

S&P Global

Fully remote
Technical support for clients
Troubleshoot client issues
Monitor support channels
S&P Global is seeking an EDM Associate Product Support specialist, focused on providing technical support for their Enterprise Data Management platform. The role emphasizes skill development, client interaction, and collaboration within a global team while offering opportunities for career growth

Job Summary

  • The Support Role in APAC for S&P Global's Solutions business offers several impactful opportunities for individuals starting their careers in the company.
  • By focusing on the EDM application, you will have the opportunity to become an expert in these Enterprise Solutions.
  • We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Matching Summary

Match Score: 85

S&P Global is seeking an EDM Associate Product Support specialist, focused on providing technical support for their Enterprise Data Management platform. The role emphasizes skill development, client interaction, and collaboration within a global team while offering opportunities for career growth.

Skills & Requirements

Must-have

  • technical support for clients
  • troubleshoot client issues
  • monitor support channels
  • document written and verbal communication
  • financial products expertise

Nice-to-have

  • inquisitive and quick learner
  • detail-oriented
  • customer-centric approach
  • collaboration across business lines

Key Requirements

  • 1-2 years of experience in technical support
  • Bachelor's degree in computer science or related field
  • Proficiency in SQL and scripting languages
  • Experience in financial services industry preferred

Work Rights

Not specified

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