Senior Associate Customer Success Manager - Paradox

Workday

Fully remote
Customer success management
Technical support
Client relationship building
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • This role is responsible for responding and resolving customer questions and issues and contributing to ongoing client support, leading to the successful usage and adoption of Workday products.
  • Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • customer success management
  • technical support
  • client relationship building
  • product training development
  • troubleshooting technical challenges

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • empathy and shared enthusiasm
  • curious minds

Key Requirements

  • 3+ years client-facing experience
  • Prior SAAS organization experience
  • Excellent technology skills
  • Excellent written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter