Manager, Computer Operator, Group Infrastructure & Platform Services

UOB

24x7 command center environment
Mainframe, as/400, unix, windows
Incident management
Play a critical role in ensuring the seamless and continuous operation of the bank’s IT systems across multiple platforms within a 24x7 Command Center environment

Job Summary

  • Play a critical role in ensuring the seamless and continuous operation of the bank’s IT systems across multiple platforms within a 24x7 Command Center environment.
  • Lead a team of 7-8 Operators, overseeing their daily operations and ensuring exceptions are promptly attended and escalated.
  • Maintain accurate operational logs, incident records, and shift handover documentation to support audit and compliance reviews.

Matching Summary

Play a critical role in ensuring the seamless and continuous operation of the bank’s IT systems across multiple platforms within a 24x7 Command Center environment.

Skills & Requirements

Must-have

  • 24x7 Command Center environment
  • Mainframe, AS/400, UNIX, Windows
  • Incident Management
  • First-level diagnosis and resolution
  • Shift handover documentation

Nice-to-have

  • Ability to work under pressure
  • Commitment to high service availability
  • Professional collaboration with support teams
  • Calm under pressure

Key Requirements

  • 5+ years of IT operations experience
  • 2 years of managing a team of 5+
  • Degree or Diploma in IT/Computer Science
  • Willingness to work 12-hour rotating shifts

Work Rights

Not specified

Tailored Resume

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