Eligibility Operations Worker – Lincoln

Health & Human Services - Agency 25

Lincoln, Nebraska, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing assistance applications
Verifying financial information
Using microsoft office software
The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to ensure access to critical services

Job Summary

  • The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to ensure access to critical services.
  • Candidates will participate in 6-8 weeks of paid training to prepare for reviewing applications and verifying information via electronic, phone, or in-person exchanges.
  • The State of Nebraska offers a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities.

Matching Summary

The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to ensure access to critical services.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: Comprehensive package including PTO and retirement

Skills & Requirements

Must-have

  • Reviewing assistance applications
  • Verifying financial information
  • Using Microsoft Office software
  • Navigating multiple computer programs
  • Interpreting program regulations

Nice-to-have

  • Experience in human services field
  • Case management experience
  • Strong empathy and respect
  • Ability to work independently
  • Excellent customer service skills

Key Requirements

  • 24 semester hours in behavioral sciences or related field
  • Experience in customer service or eligibility determination
  • Knowledge of interviewing practices and sociological conditions

Work Rights

Not specified

Tailored Resume

Cover Letter