Base: $50,000-75,000; bonus/equity: not specified;...
Not specified
3-5+ years of customer service leadership
Manage team hiring and performance
Resolve customer escalations
Lithia Ford of Missoula is seeking a Customer Satisfaction Supervisor to lead a team focused on enhancing the post-purchase customer experience. The role involves managing customer satisfaction representatives, driving continuous improvement, and ensuring high levels of employee retention and satisfaction
Job Summary
The role is responsible for building, leading, and inspiring teams to deliver an unparalleled customer experience post-purchase.
Employees will take ownership of customer requests and escalations, tenaciously following problems through to resolution.
The company offers competitive pay ranging from $50,000 to $75,000 along with medical, dental, vision, and 401(k) benefits.
Matching Summary
Match Score: 85
Lithia Ford of Missoula is seeking a Customer Satisfaction Supervisor to lead a team focused on enhancing the post-purchase customer experience. The role involves managing customer satisfaction representatives, driving continuous improvement, and ensuring high levels of employee retention and satisfaction.