Customer Service Representative-1

Elk Park Animal Hospital

Client interaction and communication
Answering phone calls and inquiries
Scheduling appointments and managing calendar
Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care

Job Summary

  • Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care.
  • Address client concerns and complaints with empathy and professionalism, provide information on pet care, and follow up with clients after visits.
  • Opportunities for professional development and training, employee discounts, and a supportive and friendly work environment are provided.

Matching Summary

Greet clients and their pets warmly upon arrival, answer phone calls, and respond to inquiries about services, appointments, and pet care.

Skills & Requirements

Must-have

  • Client interaction and communication
  • Answering phone calls and inquiries
  • Scheduling appointments and managing calendar
  • Processing payments and billing
  • Maintaining accurate client records
  • Computer systems and scheduling software proficiency

Nice-to-have

  • Compassionate and caring attitude
  • Team-oriented with positive outlook
  • Willingness to learn and grow
  • Supportive and friendly work environment

Key Requirements

  • Previous experience in veterinary clinic
  • Knowledge of veterinary terminology
  • Ability to multitask and manage time

Work Rights

Not specified

Tailored Resume

Cover Letter