Customer Service Representative

GENUINE PARTS COMPANY

UAPINC
On-site
Accurate customer order fulfillment
Manage incoming customer calls
Provide product quotes
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to inquiries, providing quotes, handling order entry, and negotiating sale prices to influence gross profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate customer order fulfillment
  • Manage incoming customer calls
  • Provide product quotes
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Order items for inventory
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Relate to customers effectively
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter