As a Level 2 Hardware Technical Support Engineer at Jabil Inc., you will be a critical part of our global support team, providing advanced technical assistance and problem resolution for complex cloud hardware infrastructure
Job Summary
As a Level 2 Hardware Technical Support Engineer at Jabil Inc., you will be a critical part of our global support team, providing advanced technical assistance and problem resolution for complex cloud hardware infrastructure.
Provide advanced technical support and troubleshooting for complex cloud hardware systems, including servers, storage, networking, and related peripherals.
Stay up to date with the latest cloud hardware technologies, industry trends, and Jabil's product offerings.
Matching Summary
As a Level 2 Hardware Technical Support Engineer at Jabil Inc., you will be a critical part of our global support team, providing advanced technical assistance and problem resolution for complex cloud hardware infrastructure.
Skills & Requirements
Must-have
advanced technical support
cloud hardware systems
diagnose and resolve hardware failures
Linux distributions and Windows Server
hardware diagnostics tools
Nice-to-have
continuous improvement of support processes
proactive problem prevention
customer expectation management
industry certifications are a plus
Key Requirements
5+ years of experience
Bachelor's degree or equivalent practical experience