**
NiCE is seeking a Social Media Manager to enhance its digital presence and storytelling efforts across various platforms, emphasizing AI and customer experience innovations. The role involves developing a global social media strategy, managing content, and collaborating with various marketing teams.
**
Job Summary
This role sits at the intersection of storytelling, data-driven marketing, and social media strategy to grow NiCE's digital presence.
You will partner with Product Marketing, PR, Demand Generation, and executive leadership to amplify thought leadership across global channels.
Success in the first 12 months includes consistent growth in engagement, reach, and share of voice while increasing executive visibility.
Matching Summary
Match Score: 75
**
NiCE is seeking a Social Media Manager to enhance its digital presence and storytelling efforts across various platforms, emphasizing AI and customer experience innovations. The role involves developing a global social media strategy, managing content, and collaborating with various marketing teams.
**
Skills & Requirements
Must-have
4+ years social media management experience
LinkedIn B2B channel expertise
Sprinklr Brandwatch Hootsuite tools
Data-driven performance analysis
Global marketing team collaboration
Nice-to-have
AI CX contact center marketing experience
Major event product launch support
Influencer or advocacy program familiarity
Video editing or motion content skills
Creative storytelling abilities
Key Requirements
4+ years experience in social media management
Experience in B2B technology or SaaS sector
Proven track record growing enterprise audience engagement