Trade Support Representative | Gpc Asia Pacific

GPC Asia Pacific

New Zealand
Not specified (assumed on-site based on company culture).
Solutions-focused service delivery
Meeting sla targets
Zendesk and internal systems
GPC Asia Pacific is seeking a Trade Support Representative in New Zealand to enhance customer service for their trade customers and store network. The role emphasizes delivering timely, solutions-focused support, and requires a background in customer service within a fast-paced environment

Job Summary

  • This role is focused on supporting our Trade customers and Store Network across New Zealand, playing a key part in delivering reliable, SLA-driven service.
  • We offer recognition programs, team incentives, an inclusive team environment, ongoing training, and attractive team member pricing.
  • Join a progressive global company that continually strives to remain the number one in the automotive aftermarket.

Matching Summary

Match Score: 85

GPC Asia Pacific is seeking a Trade Support Representative in New Zealand to enhance customer service for their trade customers and store network. The role emphasizes delivering timely, solutions-focused support, and requires a background in customer service within a fast-paced environment.

Skills & Requirements

Must-have

  • Solutions-focused service delivery
  • Meeting SLA targets
  • Zendesk and internal systems
  • Fast-paced customer service
  • Strong communication skills
  • Organised with attention to detail

Nice-to-have

  • Commercially aware
  • Process improvement mindset
  • Car-passionate people

Key Requirements

  • Trade-focused customer service professional
  • Ability to meet SLAs and performance metrics

Work Rights

Not specified

Tailored Resume

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