Bank Community Health Navigator Jenner House, Avon Way, Langley Park, Chippenham, Wiltshire, United Kingdom £13.64 Bank Apply By 29 April, 2026 Posted On 15 April, 2026

HCRG Care Group

Chippenham, United Kingdom
Base: £13.64 ph; bonus/equity: not specified; bene...
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Connect people to community health services
Act as first point of contact
Handle sensitive and confidential information
** HCRG Care Group is seeking a Bank Community Health Navigator to support community health services in Chippenham, UK. The role involves serving as the first point of contact for patients and healthcare professionals, providing information, managing referrals, and ensuring high-quality service delivery. **

Job Summary

  • As a Bank Community Health Navigator, you’ll play a vital role in ensuring people are connected to the right community health services at the right time, providing essential support during key service hours.
  • You’ll deliver a professional, efficient and compassionate service via telephone, email and post, guiding callers through available services and providing clear advice, reassurance and effective signposting.
  • You’ll need strong administrative skills, excellent communication, keen attention to detail, and the confidence to handle sensitive and confidential information with empathy and professionalism.

Matching Summary

Match Score: 75

** HCRG Care Group is seeking a Bank Community Health Navigator to support community health services in Chippenham, UK. The role involves serving as the first point of contact for patients and healthcare professionals, providing information, managing referrals, and ensuring high-quality service delivery. **

Salary

Base: £13.64 per hour; Bonus/Equity: Not specified; Benefits: Membership of My Reward Hub, access to wages as earned, wellbeing support, eLearning

Skills & Requirements

Must-have

  • Connect people to community health services
  • Act as first point of contact
  • Handle sensitive and confidential information
  • Accurately record contacts and actions
  • Manage paper and electronic referrals
  • Adapt to service demand quickly

Nice-to-have

  • Provide clear advice and reassurance
  • Work flexibly within a supportive team
  • Contribute to service priorities

Key Requirements

  • GCSEs in Maths and English at Grade A-C
  • Previous administrative experience
  • Confident IT systems use
  • Good working knowledge of Microsoft Office
  • Strong communication and interpersonal skills
  • Ability to work with sensitivity and discretion

Work Rights

Not specified

Tailored Resume

Cover Letter