Senior Production Readiness Manager

Workday

India
Fully remote
Technical competence in workday products
Experience in erp system performance
Outstanding time management skills
Workday is seeking a Senior Production Readiness Manager for a fully remote position in India, focusing on ensuring successful deployment and performance of their software for large customers. The ideal candidate should possess strong technical expertise, project management skills, and a customer-centric approach

Job Summary

  • The Senior Production Readiness Manager is a customer-facing role that combines technical expertise, project management, and customer relations.
  • This role ensures successful performance testing and transition to production by collaborating with internal teams and advocating for customers.
  • At Workday, you will do meaningful work with supportive colleagues while being given the trust and tools to grow.

Matching Summary

Match Score: 85

Workday is seeking a Senior Production Readiness Manager for a fully remote position in India, focusing on ensuring successful deployment and performance of their software for large customers. The ideal candidate should possess strong technical expertise, project management skills, and a customer-centric approach.

Skills & Requirements

Must-have

  • Technical competence in Workday products
  • Experience in ERP system performance
  • Outstanding time management skills
  • Ability to manage customer escalations

Nice-to-have

  • Strong cross-functional relationship building
  • Crisis management experience
  • Passion for learning and resourcefulness

Key Requirements

  • 7+ years experience in technical support
  • 5+ years experience in customer support
  • BS or MS in a Technical Degree

Work Rights

Not specified

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