Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll-related inquiries and compliance for Germany and Switzerland. The ideal candidate will have hands-on payroll experience in these countries and professional fluency in German, with a strong emphasis on customer service and problem-solving
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will act as the main point of contact for urgent issues and customer escalations, collaborating seamlessly with Customer Experience and Payroll Operations teams.
This is a full-time remote position requiring availability from Saturday through Wednesday to support global operations.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll-related inquiries and compliance for Germany and Switzerland. The ideal candidate will have hands-on payroll experience in these countries and professional fluency in German, with a strong emphasis on customer service and problem-solving.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing escalations management
Nice-to-have
Experience working remotely
Mentoring and supporting colleagues
Adaptable to fast-paced international environment
Proficient with Slack collaboration tools
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland