Service Delivery Enablement Coach

Rimini Street

São Paulo, Brazil
Fully remote
Itil training program management
Fluent in english and portuguese
Experience with servicenow
Rimini Street is seeking a Service Delivery Enablement Coach to manage their training program and promote ITIL best practices within their São Paulo office. The ideal candidate will have extensive experience in ITIL training and coaching, along with a strong background in technology and service management

Job Summary

  • Rimini Street is a global provider of enterprise software support and services.
  • The Service Delivery Enablement Coach will design and deliver ITIL training programs.
  • The role emphasizes collaboration and alignment with global standards across teams.

Matching Summary

Match Score: 85

Rimini Street is seeking a Service Delivery Enablement Coach to manage their training program and promote ITIL best practices within their São Paulo office. The ideal candidate will have extensive experience in ITIL training and coaching, along with a strong background in technology and service management.

Skills & Requirements

Must-have

  • ITIL training program management
  • Fluent in English and Portuguese
  • Experience with ServiceNow

Nice-to-have

  • Ability to influence customer relationships
  • Strong analytical mindset
  • Exceptional communication skills

Key Requirements

  • 5+ years of experience in service management
  • ITIL certification at Expert or Master Level
  • Bachelor or master's degree in Computer Science or related field

Work Rights

Not specified

Tailored Resume

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