Case Manager - Specialised Insurance

601

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group

Job Summary

  • This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
  • The position involves liaising with multiple stakeholders to determine claim liability, manage treatments, process payments, and implement recovery strategies for both physical and psychological claims.
  • EML provides a diverse and collaborative team culture with benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and comprehensive learning opportunities.

Matching Summary

This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • High level of empathy and resilience
  • Experience with mental health claims

Key Requirements

  • Customer service experience required
  • Allied health experience advantageous
  • Sydney office location required

Work Rights

Not specified

Tailored Resume

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