Base: $18 / hr; bonus: up to $1,000 pm performance...
Fully onsite
Greet customers using prescribed dialogue
Check vehicles for damage and personal belongings
Review rental charges and provide receipts
Alamo Rent A Car is seeking a Customer Service Return Lane Agent in Hanover, MD, to provide friendly and efficient service during the car rental process. The role requires a high school diploma and at least one year of customer service experience, offering a starting pay of $18 per hour along with various benefits
Job Summary
The role involves providing superior, friendly, and efficient service during all aspects of the rental car return process.
Employees are responsible for inspecting incoming vehicles for damage, checking for personal belongings, and managing lot organization.
The position offers a starting compensation of $18 per hour with potential performance bonuses up to $1000 per month.
Matching Summary
Match Score: 75
Alamo Rent A Car is seeking a Customer Service Return Lane Agent in Hanover, MD, to provide friendly and efficient service during the car rental process. The role requires a high school diploma and at least one year of customer service experience, offering a starting pay of $18 per hour along with various benefits.
Salary
Base: $18 / hr; Bonus: Up to $1000 per month performance bonus; Benefits: Paid time off, 401k matching, health/dental/vision insurance
Skills & Requirements
Must-have
Greet customers using prescribed dialogue
Check vehicles for damage and personal belongings
Review rental charges and provide receipts
Maintain organized lot traffic flow
Document customer satisfaction and issues
Nice-to-have
Friendly and efficient service attitude
Professional communication skills
Self-assessment and goal setting mindset
Key Requirements
High School Diploma or G.E.D. required
Minimum 1 year prior customer service experience
Valid US driver's license for at least 1 year
Satisfactory background check with driving record limits
Authorized to work in the United States without sponsorship