Customer Service / Tech Support - Automotive (bilingual: French/english) Remote

Concentrix

Oshawa, Ontario, Canada
Base: $30 - $38ph; bonus/equity: incentives aligni...
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Fluent in english and french
Class a automotive license (310s - red seal)
5 years automotive experience with repairs/diagnostics
** Concentrix is seeking a bilingual (French/English) Customer Service/Tech Support representative for the automotive sector, offering a fully remote position. The role involves engaging with customers to provide exceptional service and technical support related to automotive products and services. **

Job Summary

  • This role involves receiving calls from dealership mechanics and technicians to diagnose problems using systematic listening and research.
  • Concentrix offers significant investment in employee development with approximately 80% of managers promoted from within.
  • The position provides a base salary range of $30-$38 per hour plus incentives and comprehensive benefits including medical, dental, and vision insurance.

Matching Summary

Match Score: 75

** Concentrix is seeking a bilingual (French/English) Customer Service/Tech Support representative for the automotive sector, offering a fully remote position. The role involves engaging with customers to provide exceptional service and technical support related to automotive products and services. **

Salary

Base: $30 - $38/hr; Bonus/Equity: Incentives aligning with performance; Benefits: Medical, dental, vision, RRSP, paid time off

Skills & Requirements

Must-have

  • Fluent in English and French
  • Class A Automotive License (310s - Red Seal)
  • 5 years automotive experience with repairs/diagnostics
  • Strong diagnostic aptitude
  • Effective time management skills

Nice-to-have

  • Military veteran status encouraged
  • Genuine compassion for customers
  • Interest in career growth and development
  • Ability to work in a diverse global team

Key Requirements

  • Valid Driver's License
  • 5 year automotive experience
  • Legal authorization to work in Canada
  • Class A Automotive License (310s - Red Seal)

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter