Lead and develop the national claims operations team, fostering strong staff engagement, career development, and seamless collaboration with the Centre of Excellence in Mumbai
Job Summary
Lead and develop the national claims operations team, fostering strong staff engagement, career development, and seamless collaboration with the Centre of Excellence in Mumbai.
Drive the implementation of claims operations initiatives and strategies aligned with both local and global objectives, monitoring key performance indicators.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Matching Summary
Lead and develop the national claims operations team, fostering strong staff engagement, career development, and seamless collaboration with the Centre of Excellence in Mumbai.
Skills & Requirements
Must-have
Lead national claims operations
Deliver high-quality claims management
Enhance claims processing efficiency
Manage systems, processes, and data analytics
Nice-to-have
Foster strong staff engagement
Build and maintain strong relationships
Develop and execute claims strategies
Key Requirements
Minimum 5 years’ experience leading claims function
Bachelor’s degree or Insurance Diploma
Strong project management skills
Expertise in process management
Excellent leadership, communication, and stakeholder management skills