B2c Customer Experience Associate

021

Hourly rate: $19.00 - $20.00; bonus/equity: not sp...
High school degree or equivalent
1-5 years consumer service experience
Proficient in microsoft office products
The Customer Service Associate provides prompt and courteous support to consumers regarding products, shipments, and deliveries

Job Summary

  • The Customer Service Associate provides prompt and courteous support to consumers regarding products, shipments, and deliveries.
  • Employees must resolve issues by exploring answers and alternative solutions while maintaining a thorough knowledge of company products.
  • The role offers a competitive salary with comprehensive benefits including medical, dental, vision, 401K, PTO, and gear discounts.

Matching Summary

The Customer Service Associate provides prompt and courteous support to consumers regarding products, shipments, and deliveries.

Salary

Hourly Rate: $19.00 - $20.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • High school degree or equivalent
  • 1-5 years consumer service experience
  • Proficient in Microsoft Office products
  • Strong telephone and communication skills
  • Excellent data entry accuracy

Nice-to-have

  • SAP software experience
  • Basic knowledge of sporting goods equipment
  • Ability to pass computer aptitude test
  • Problem-solving test performance

Key Requirements

  • High school diploma required
  • 1-5 years customer service experience desired
  • Computer literacy and MS Office proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter