As a Digital Solution Manager, you will take end-to-end ownership of digital technology solutions as long-term products, from initial conception through delivery, adoption, and ongoing operation
Job Summary
As a Digital Solution Manager, you will take end-to-end ownership of digital technology solutions as long-term products, from initial conception through delivery, adoption, and ongoing operation.
Drive CHANEL’s digital client experience landscape through new solution implementations, continuous enhancements, and operational excellence, ensuring measurable business and client value over time.
Own system stability, performance monitoring, and operational readiness, overseeing production issue resolution and ensuring sustainable, long-term fixes.
Matching Summary
As a Digital Solution Manager, you will take end-to-end ownership of digital technology solutions as long-term products, from initial conception through delivery, adoption, and ongoing operation.
Skills & Requirements
Must-have
end-to-end digital solution ownership
product roadmaps and backlogs
system stability and performance monitoring
stakeholder management and collaboration
retail business processes and omnichannel systems
Nice-to-have
ownership mindset and results driven
analytical and problem-solving skills
proactive and improvement-oriented
strategic decision-making capability
calm and resilient approach
Key Requirements
10+ years experience in solution ownership or technical product management
Undergraduate degree in Engineering, Computer Science, Digital, Information Technology, or related field