Digital Consumer Experience Director

Kimberly-Clark

Buenos Aires, Argentina
Hybrid
Digital workplace strategy
Global service standards
End-user service delivery
Kimberly-Clark is seeking a Digital Consumer Experience Director to lead digital initiatives for their well-known brands, with a focus on enhancing end-user services and overall employee experience. The ideal candidate will have extensive experience in digital marketing and technology, particularly in global digital strategies and social commerce

Job Summary

  • Define and execute the end-user services strategy aligned with digital workplace, infrastructure, and security roadmaps.
  • Own end-to-end service delivery for end-user infrastructure services, including incident, problem, change, and service request management.
  • Lead strategic relationships with managed service providers, OEMs, and outsourcing partners delivering end-user services.

Matching Summary

Match Score: 85

Kimberly-Clark is seeking a Digital Consumer Experience Director to lead digital initiatives for their well-known brands, with a focus on enhancing end-user services and overall employee experience. The ideal candidate will have extensive experience in digital marketing and technology, particularly in global digital strategies and social commerce.

Skills & Requirements

Must-have

  • Digital workplace strategy
  • Global service standards
  • End-user service delivery
  • Managed service provider relationships
  • SEO and emerging trends
  • Social Commerce, especially TikTok

Nice-to-have

  • Authentic caring culture
  • Sustainability and inclusion focus
  • Digital product innovation
  • Experience with Asian markets

Key Requirements

  • 8+ years experience in Digital Marketing, Technology, or Omnichannel Strategy
  • Proven experience leading global digital initiatives
  • Advanced English for executive storytelling
  • Ability to engage in technical & functional discussions
  • Strong influencing skills
  • Data-driven mindset

Work Rights

Not specified

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