Claims Broker

RMB

Efficiently handle all aspects of insurance claims
Liaise with relevant insurance providers
Adhere to established service level agreements
The role involves delivering exceptional claims management services by efficiently handling all aspects of insurance claims on behalf of customers

Job Summary

  • The role involves delivering exceptional claims management services by efficiently handling all aspects of insurance claims on behalf of customers.
  • Candidates must identify and escalate potential risks that may lead to increased costs while preventing wastage and identifying process improvements.
  • The position requires driving product sales based on customer coverage and engaging stakeholders to upsell products.

Matching Summary

The role involves delivering exceptional claims management services by efficiently handling all aspects of insurance claims on behalf of customers.

Skills & Requirements

Must-have

  • Efficiently handle all aspects of insurance claims
  • Liaise with relevant insurance providers
  • Adhere to established service level agreements
  • Identify and escalate potential risks
  • Ensure first time resolution of customer queries

Nice-to-have

  • Demonstrate cost consciousness and productivity awareness
  • Drive product sales based on customer coverage
  • Optimize internal processes for service levels
  • Contribute to teamwork and inclusivity
  • Share information and knowledge with peers

Key Requirements

  • Compliance with governance and compliance standards
  • Ability to produce high quality work adhering to predefined standards
  • Participation in talent management practices and HR policies

Work Rights

FirstRand Group's Employment Equity plan applies; disability disclosure voluntary

Tailored Resume

Cover Letter