Video Operations Support Specialist 2

Xumo LLC

Base: $70,511.76 - $105,767.64; bonus/equity: elig...
Fully remote
Proficient in microsoft office suite
Experience with video technology
Basic understanding of metadata
This role supports the Video on Demand asset delivery platform to ensure world-class service levels in content delivery

Job Summary

  • This role supports the Video on Demand asset delivery platform to ensure world-class service levels in content delivery.
  • The position requires compiling transmission reports, communicating schedules to clients, and resolving critical issues that may jeopardize service.
  • Comcast offers comprehensive benefits including medical and dental coverage, a 401(k) savings plan, and free digital TV and internet for employees.

Matching Summary

This role supports the Video on Demand asset delivery platform to ensure world-class service levels in content delivery.

Salary

Base: $70,511.76 - $105,767.64; Bonus/Equity: Eligible for bonus under applicable plan; Benefits: Medical, Dental, 401(k), PTO, Life Milestones

Skills & Requirements

Must-have

  • Proficient in Microsoft Office Suite
  • Experience with video technology
  • Basic understanding of metadata
  • CableLabs specifications knowledge
  • Flexible work hours including nights
  • Participation in on-call rotations

Nice-to-have

  • Excellent written and verbal communication
  • Independent judgment and discretion
  • Ability to lead client calls
  • Proactive issue resolution skills
  • Informal training and mentoring abilities

Key Requirements

  • Bachelor's Degree preferred or equivalent experience
  • 2-5 years of relevant professional experience
  • Must be able to work variable schedules and nights

Work Rights

Not specified

Tailored Resume

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