Gvw Group, Llc Careers - Regional Service Manager-southern California
Gvw Group, Llc
Southern California, US
On-site
Manage service delivery performance levels
Troubleshoot service-related problems
Develop corrective action plans for dealerships
The Regional Service Manager is responsible for managing all aspects of service for dealerships and customers to ensure satisfaction
Job Summary
The Regional Service Manager is responsible for managing all aspects of service for dealerships and customers to ensure satisfaction.
This role involves assisting customers and dealers with troubleshooting and repair of service-related problems while developing corrective action plans.
The position requires coordinating with engineering and technical service departments to ensure that service performance and quality specifications are met.
Matching Summary
The Regional Service Manager is responsible for managing all aspects of service for dealerships and customers to ensure satisfaction.
Skills & Requirements
Must-have
Manage service delivery performance levels
Troubleshoot service-related problems
Develop corrective action plans for dealerships
Coordinate with engineering and technical teams
Travel 75-100% of the time
Nice-to-have
Strong relationship building skills
Proactive problem solving abilities
Continuous knowledge development mindset
Effective conflict resolution techniques
Cost-conscious operational approach
Key Requirements
Bachelor's degree or 3-5 years related experience
Previous experience in Heavy-Duty Truck industry required
Class B Commercial Driver License required
Automotive Service Excellence (ASE) Certification required