Front Desk Agent | Hotel Celare, A Marriott Tribute Portfolio

Shaner Hotels

Cincinnati, OH, United States
On-site
Guest satisfaction
Check-in and check-out
Payment and cash handling
Shaner Hotels is hiring a Front Desk Agent for their new Hotel Celare in Cincinnati, OH. The ideal candidate should have a customer service background, preferably in a hotel setting, and be ready to provide exceptional guest services while handling check-ins and check-outs

Job Summary

  • Join the Team at Hotel Celare —a vibrant new destination in the heart of Cincinnati’s innovation corridor, perfectly situated overlooking the University of Cincinnati.
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, and handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements and adhere to payment, cash handling and credit policies/procedures.

Matching Summary

Match Score: 85

Shaner Hotels is hiring a Front Desk Agent for their new Hotel Celare in Cincinnati, OH. The ideal candidate should have a customer service background, preferably in a hotel setting, and be ready to provide exceptional guest services while handling check-ins and check-outs.

Skills & Requirements

Must-have

  • guest satisfaction
  • check-in and check-out
  • payment and cash handling
  • daily reporting

Nice-to-have

  • curious spirit and passion for connection
  • modern energetic vibe
  • local activities and attractions knowledge

Key Requirements

  • High school graduate or equivalent
  • Minimum one year customer service experience
  • Previous hotel experience preferred
  • Ability to communicate effectively
  • Computer experience preferred
  • Bilingual English/Spanish a plus

Work Rights

Not specified

Tailored Resume

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