Customer Banking Specialist Relief - Dandenong Plaza

CBA New Digital Businesses Pty Ltd

Dandenong Plaza, VIC, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial services or hospitality experience
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Place customer at centre
  • Work in busy retail environment

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to find solutions
  • See the big picture for customers

Work Rights

Not specified

Tailored Resume

Cover Letter