Customer Experience Advisor | S1 | Retail Banking | Leighton Buzzard Branch

Santander UK

Leighton Buzzard, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Customer service delivery
Effective communication with customers
Problem solving for customers
This role is a 12-month fixed-term contract for a Customer Experience Advisor based at the Leighton Buzzard Branch, working 35 hours per week on a rota basis

Job Summary

  • This role is a 12-month fixed-term contract for a Customer Experience Advisor based at the Leighton Buzzard Branch, working 35 hours per week on a rota basis.
  • You will be the first point of contact for customers, assisting with transactions, queries, and servicing, as well as handling calls and protecting customers against fraud.
  • Santander offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and various wellbeing and global growth opportunities.

Matching Summary

This role is a 12-month fixed-term contract for a Customer Experience Advisor based at the Leighton Buzzard Branch, working 35 hours per week on a rota basis.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Pension, holiday, voluntary healthcare, share plans, product discounts, wellbeing support, family leave.

Skills & Requirements

Must-have

  • Customer service delivery
  • Effective communication with customers
  • Problem solving for customers
  • Handling day-to-day transactions
  • Answering customer calls
  • Building customer relationships

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible and can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter