Représentant Au Service À La Clientèle Iii / Customer Service Representative Iii (gz) - Evergreen
Enbridge / Gazifère
Gatineau, QC, CA
Not specified; benefits: flexible health/dental/di...
Hybrid
High school diploma required
Fluent french speaking required
Proficient english skills required
This role serves as an ambassador for Gazifère's mission to deliver the best customer experience and support the energy transition
Job Summary
This role serves as an ambassador for Gazifère's mission to deliver the best customer experience and support the energy transition.
Employees will handle high-volume interactions via phone and email while actively listening to customers and providing on-the-spot solutions.
The position offers flexible benefits including paid parental leave up to 20 weeks, retirement savings plans with company stock options, and a hybrid work model.
Matching Summary
This role serves as an ambassador for Gazifère's mission to deliver the best customer experience and support the energy transition.
Salary
Not specified; Benefits: Flexible health/dental/disability coverage; Paid parental leave up to 20 weeks; Retirement savings with company stock option
Skills & Requirements
Must-have
High school diploma required
Fluent French speaking required
Proficient English skills required
Previous customer service experience
Call center environment experience
Nice-to-have
Strong phone presence
Positive attitude and helpful nature
Passion for customer experience
Excellent listening skills
Ability to prioritize tasks
Key Requirements
High school diploma
Fluency in French (speaking, reading, writing)
Proficiency in English (speaking, reading, writing)