Patient Access Representative - Admitting

Cleveland Clinic Health System

Akron, Ohio, US
Not specified; not specified; not specified
Onsite
High school diploma or ged required
One year customer service experience
Proficiency in data entry skills
Cleveland Clinic Health System is seeking a Patient Access Representative for its Akron General Medical Center, focusing on delivering exceptional patient experiences from admission through discharge. The ideal candidate should have customer service experience, proficiency in data entry, and knowledge of medical terminology

Job Summary

  • Caregivers in this position serve as the first point of contact for patients, ensuring an exceptional experience from arrival to discharge.
  • The role involves registering patients, verifying insurance eligibility, collecting payments, and educating patients on benefit levels and out-of-pocket expenses.
  • This position offers a great steppingstone to other roles within the Cleveland Clinic system while working a rotating schedule including every other Sunday.

Matching Summary

Match Score: 85

Cleveland Clinic Health System is seeking a Patient Access Representative for its Akron General Medical Center, focusing on delivering exceptional patient experiences from admission through discharge. The ideal candidate should have customer service experience, proficiency in data entry, and knowledge of medical terminology.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • One year customer service experience
  • Proficiency in data entry skills
  • Knowledge of medical terminology
  • Excellent customer service skills

Nice-to-have

  • Hospital clerical work experience
  • Billing work experience preferred
  • Collaborative team environment
  • Commitment to patient-centered care

Key Requirements

  • High School Diploma or GED
  • One year of customer service work experience
  • Higher education and training alternative
  • Proficiency in data entry
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter