German-speaking L1 Support Specialist - Night Shift

Unisys Corporation

Monthly gross 44.200 huf cafeteria; fixed extra la...
Hybrid
German c1 language proficiency
English language proficiency
2 years service desk experience
This role serves as the first point of contact for end users seeking technical assistance for a major global Quick Service Restaurant

Job Summary

  • This role serves as the first point of contact for end users seeking technical assistance for a major global Quick Service Restaurant.
  • The position requires managing incidents across phone, web, chat, and email channels while striving for First Contact Resolution.
  • Employees receive a monthly cafeteria allowance of 44,200 HUF, private health insurance, and access to unlimited online training tools.

Matching Summary

This role serves as the first point of contact for end users seeking technical assistance for a major global Quick Service Restaurant.

Salary

Monthly gross 44.200 HUF cafeteria; Fixed extra language allowance; Private Health Insurance Premium Package

Skills & Requirements

Must-have

  • German C1 language proficiency
  • English language proficiency
  • 2 years service desk experience
  • Windows OS troubleshooting
  • Incident management via phone chat email

Nice-to-have

  • Knowledge of QSR POS/KDS systems
  • Collaborative mindset for knowledge sharing
  • Experience with network environments
  • Strong customer service orientation
  • Ability to multitask in fast-paced environment

Key Requirements

  • Minimum 2 years service desk experience
  • C1 level German and English proficiency
  • Fundamental IT troubleshooting skills

Work Rights

Not specified

Tailored Resume

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