It Service Delivery Technician

489

Salem, VA, United States
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Active directory user management
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides support for client computing hardware and software, builds, configures and deploys desktops, laptops and related peripherals, and troubleshoots and resolves issues by utilizing Standard Operating Procedures.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success, including a comprehensive benefits package with immediate eligibility.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Active Directory user management
  • Client-side security software
  • Virus and malware removal
  • Network printer support

Nice-to-have

  • Customer success focus
  • Continuous improvement mindset
  • Adapt to rapid changes
  • Positive customer support attitude

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • MOS, MCTS, A+, ACMT, ITIL V3 preferred
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter