Vmware Senior Technical Support Engineer (nsx)

Spinnakersupport

Remote
$125,000—$135,000 usd py
Remote
Nsx-t architecture knowledge
Logical switching & routing expertise
Distributed and gateway firewall understanding
Provide L3 support for VMware core technologies, focusing on NSX-T

Job Summary

  • Provide L3 support for VMware core technologies, focusing on NSX-T.
  • Troubleshoot customer issues remotely in a global 24x7 follow-the-sun support model.
  • Drive customer satisfaction by tracking issues from start to closure and minimizing aging cases.

Matching Summary

Provide L3 support for VMware core technologies, focusing on NSX-T.

Salary

$125,000—$135,000 USD

Skills & Requirements

Must-have

  • NSX-T Architecture knowledge
  • Logical Switching & Routing expertise
  • Distributed and Gateway Firewall understanding
  • Edge Services proficiency
  • VMware vSphere knowledge
  • Rest API, Curl, and Postman proficiency
  • Linux/UNIX proficiency
  • Networking proficiency
  • Packet Capture/Wireshark proficiency

Nice-to-have

  • Excellent customer focus and communication
  • Passion to help customers
  • Promote best practice and new methodologies
  • Familiarity with systems management concepts

Key Requirements

  • Minimum 5 years' experience
  • Experience handling critical customer situations
  • Knowledge of Certificates
  • Linux LPIC-1, LPIC-2 certifications
  • Networking CCNA, CCNP certifications (plus)
  • VMware VCP, VCP-NV, VCAP-NV certifications (plus)

Work Rights

Not specified

Tailored Resume

Cover Letter