Senior Helpdesk Executive

Jones Lang Lasalle Ip Inc

Bengaluru, KA, India
**
Work order management
Kpi and sla tracking
Employee and vendor onboarding
** Jones Lang Lasalle is seeking a Senior Helpdesk Executive in Bengaluru, India, to manage work orders, track performance metrics, and enhance employee engagement. The role demands strong organizational skills and the ability to collaborate with various stakeholders to improve service delivery. **

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for their clients.
  • This role involves managing the complete lifecycle of work orders, tracking KPIs, and driving employee engagement initiatives.
  • The position requires acting as a system administrator for workplace management tools and coordinating various operational tasks.

Matching Summary

Match Score: 75

** Jones Lang Lasalle is seeking a Senior Helpdesk Executive in Bengaluru, India, to manage work orders, track performance metrics, and enhance employee engagement. The role demands strong organizational skills and the ability to collaborate with various stakeholders to improve service delivery. **

Skills & Requirements

Must-have

  • Work order management
  • KPI and SLA tracking
  • Employee and vendor onboarding
  • System administration
  • Communication channel management

Nice-to-have

  • Drive employee engagement
  • Service improvement insights
  • Remote facility system monitoring

Key Requirements

  • 48 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter