Mitarbeiter:in First- Und Second-level-support (m/w/d)

GENUINE PARTS COMPANY

Münster, Germany
On-site
First and second level support
Customer and internal support
Ticket system and email support
You will be responsible for first and second level support for customers, sales, and other internal departments

Job Summary

  • You will be responsible for first and second level support for customers, sales, and other internal departments.
  • You will manage catalogs, DMS systems, interfaces, and other AAG offering tools.
  • The company offers 30 days of vacation, special leave for life events, and Christmas bonuses.

Matching Summary

You will be responsible for first and second level support for customers, sales, and other internal departments.

Skills & Requirements

Must-have

  • First and Second Level Support
  • Customer and Internal Support
  • Ticket System and Email Support
  • Account Management
  • Customer Training

Nice-to-have

  • Service and Solution Oriented
  • Independent and Structured Work
  • Enjoy Customer Interaction

Key Requirements

  • Completed vocational training (commercial, technical, or IT) or comparable qualification
  • Fluent German language skills

Work Rights

Not specified

Tailored Resume

Cover Letter