Desktop Engineer - L2

ITCONNECTUS PTE. LTD.

Singapore
Not specified
2-3 years desktop support experience
Mobile device management skills
Incident and request management
ITCONNECTUS PTE. LTD. is seeking a Desktop Engineer (L2) in Singapore to manage end-user devices and support incident and request management processes. The ideal candidate should possess strong communication skills and relevant technical expertise, with a focus on asset management and ITIL processes

Job Summary

  • The role requires a candidate with 2 to 3 years of experience in desktop support, accessories, and mobile devices.
  • Responsibilities include managing incidents, requests, user accounts, and end-user mobile devices within an ITIL framework.
  • Candidates must be available for 12-hour shifts covering both day and night operations.

Matching Summary

Match Score: 75

ITCONNECTUS PTE. LTD. is seeking a Desktop Engineer (L2) in Singapore to manage end-user devices and support incident and request management processes. The ideal candidate should possess strong communication skills and relevant technical expertise, with a focus on asset management and ITIL processes.

Skills & Requirements

Must-have

  • 2-3 years desktop support experience
  • Mobile device management skills
  • Incident and request management
  • User account management proficiency

Nice-to-have

  • Excellent communication skills
  • Strong interpersonal abilities
  • WOG industry preference
  • Adhoc task flexibility

Key Requirements

  • Minimum 2-3 years of relevant experience
  • Proficiency in EUMD and Asset Management
  • Knowledge of ITIL processes

Work Rights

Not specified

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