Customer Service Team Leader - Mena

Jotun AS

Not specified; competitive compensation + benefits...
**
Bachelor's degree in supply chain or business administration
3+ years experience in supply chain or customer service
Knowledge of import-export processes and customs compliance
** Jotun AS is seeking a Customer Service Team Leader for their MENA operations to enhance service delivery, manage customer service teams, and oversee order processing. The ideal candidate should have a relevant degree, at least three years of experience in supply chain or customer service operations, and strong analytical skills. **

Job Summary

  • The role involves coordinating and developing an area of responsibility while guiding customer service team members to meet organizational goals.
  • Candidates will be responsible for monitoring open orders, coordinating with production planning, and extracting reports to communicate delivery dates.
  • Jotun offers competitive compensation, continuous learning opportunities through Jotun Academy, and career development across multiple geographies.

Matching Summary

Match Score: 75

** Jotun AS is seeking a Customer Service Team Leader for their MENA operations to enhance service delivery, manage customer service teams, and oversee order processing. The ideal candidate should have a relevant degree, at least three years of experience in supply chain or customer service operations, and strong analytical skills. **

Salary

Not specified; Competitive compensation and benefits offered

Skills & Requirements

Must-have

  • Bachelor's degree in Supply Chain or Business Administration
  • 3+ years experience in supply chain or customer service
  • Knowledge of import-export processes and customs compliance
  • Proficiency in advanced Excel and ERP systems
  • Strong communication and negotiation skills in English

Nice-to-have

  • Experience or interest in data science and analytics
  • Comfortable working cross-functionally with diverse teams
  • Methodical approach to planning and resource allocation
  • Focus on bottom-line results and risk identification

Key Requirements

  • Bachelor's degree required
  • Minimum 3 years of relevant experience
  • Knowledge of IFS processes and data accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter