The Core Agent answers and directs phone calls, creates restaurant and spa reservations, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Job Summary
The Core Agent answers and directs phone calls, creates restaurant and spa reservations, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Answers phone inquiries in an efficient and friendly manner, using guest names and routing calls to proper extensions.
Monitors and responds to hotel fire control panel and emergency and safety situations efficiently and professionally.
Matching Summary
The Core Agent answers and directs phone calls, creates restaurant and spa reservations, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.