Clients Specialist - Italian Speaking

BizAway

Barcelona, Spain
**
Italian native speaker
B2b customer experience
Crm tool proficiency
** BizAway is seeking a driven Italian-speaking Client Specialist to join their Customer Success Team in Barcelona. The ideal candidate will have experience in customer support or account management, particularly in a B2B context, and will be responsible for client onboarding, retention, and upselling. **

Job Summary

  • Support clients through onboarding, ramp-up, renewal, and upsell processes at scale.
  • Proactively identify clients at risk of non-renewal and take steps to retain them.
  • Collaborate with Support, Product, and Service teams to resolve issues and represent the voice of small clients.

Matching Summary

Match Score: 75

** BizAway is seeking a driven Italian-speaking Client Specialist to join their Customer Success Team in Barcelona. The ideal candidate will have experience in customer support or account management, particularly in a B2B context, and will be responsible for client onboarding, retention, and upselling. **

Skills & Requirements

Must-have

  • Italian Native Speaker
  • B2B Customer Experience
  • CRM Tool Proficiency
  • Scalable Process Improvement

Nice-to-have

  • SaaS Environment Experience
  • Travel Tech Background
  • Spanish Language Skills

Key Requirements

  • Experience in Customer Success, Account Management, or Customer Support
  • Proficiency with CRM tools (Salesforce preferred)
  • Native Italian and excellent English

Work Rights

Not specified

Tailored Resume

Cover Letter