Cps Support & Operations Coordinator

Canon Inc

Australia
On-site
Customer support and operations experience
Data migration between internal platforms
Experience with salesforce or servicenow
Canon Inc is seeking a CPS Support & Operations Coordinator in Australia to provide operational and customer support for the Canon Professional Services team. The ideal candidate should have experience in customer support, attention to detail, and the ability to manage multiple tasks in a fast-paced environment

Job Summary

  • The role provides day-to-day operational and customer support to the Canon Professional Services team by triaging issues and maintaining clean records.
  • Candidates will be responsible for migrating customer contact details, resolving product discrepancies, and verifying transaction records across multiple systems.
  • Canon offers a rewarding culture that values career progression, flexible working arrangements, and an inclusive diverse workforce.

Matching Summary

Match Score: 85

Canon Inc is seeking a CPS Support & Operations Coordinator in Australia to provide operational and customer support for the Canon Professional Services team. The ideal candidate should have experience in customer support, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • Customer support and operations experience
  • Data migration between internal platforms
  • Experience with Salesforce or ServiceNow
  • Strong attention to detail and case tracking
  • Ability to manage multiple issues in parallel

Nice-to-have

  • Exposure to subscription-based products
  • Technical curiosity and troubleshooting flows
  • Comfortable working in remote environment
  • Agile approach to solving client challenges

Key Requirements

  • Experience in customer support or service desk roles
  • Familiarity with ERP, CRM, and CDSS systems
  • Eligibility to work in the country of application

Work Rights

Must be eligible to work in the country of application

Tailored Resume

Cover Letter