CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Newtown branch, focusing on delivering exceptional customer service and support for banking needs. The role requires effective communication skills and problem-solving abilities while ensuring compliance with financial procedures
Job Summary
As the Customer Banking Specialist in our Newtown Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
Matching Summary
Match Score: 75
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Newtown branch, focusing on delivering exceptional customer service and support for banking needs. The role requires effective communication skills and problem-solving abilities while ensuring compliance with financial procedures.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Problem solve and provide solutions
Work in a busy retail environment
Nice-to-have
Interest in building a career
Improve financial wellbeing
Support Aboriginal and/or Torres Strait Islander Peoples
Key Requirements
Proven experience delivering exceptional Customer Service