Complaint Handler (temporary - 18 Months)

ConvaTec Group

Osted, Denmark
Onsite
Product defect complaint management
Regulatory requirements compliance
Investigate adverse events
Complaint Handlers are responsible for managing and investigating product defect complaints, acting as the main point of contact

Job Summary

  • Complaint Handlers are responsible for managing and investigating product defect complaints, acting as the main point of contact.
  • They work closely with Medical Safety and R&D to assess adverse events and ensure all complaints are processed in line with company procedures and regulatory requirements.
  • Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.

Matching Summary

Complaint Handlers are responsible for managing and investigating product defect complaints, acting as the main point of contact.

Skills & Requirements

Must-have

  • Product defect complaint management
  • Regulatory requirements compliance
  • Investigate adverse events
  • Monitor complaint trends
  • Structured approach to tasks

Nice-to-have

  • Strong interpersonal skills
  • Support manufacturing improvements
  • Support customer training

Key Requirements

  • Master's or Bachelor's degree
  • Experience in Risk management
  • Experience in Quality compliance
  • Experience in medical device production
  • Experience in medical device/pharma industry
  • English speaking and writing

Work Rights

Not specified

Tailored Resume

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